A friendly reminder about cancellations: I understand that ‘life happens,’ but in fairness to your therapist I maintain the right to charge for short-notice cancellations [less than 4 hours] or no-shows. This charge could be up to the full price of the session. My charge is for the ‘missed session’ — time is a valuable commodity — and not for a missed service. I evaluate all situations individually and compassionately. Feel free always to contact me with specific questions concerning this policy.
Arrival: I ask that you arrive 10 minutes prior to your treatment. This allows you ample time to check-in, complete a short health intake form and then prepare for your treatment.
Late Arrival Policy: Arriving late will simply limit the time for your treatment. Your treatment will end on time so that the next client is not delayed. You will also be expected to pay the full amount of what would have been your treatment time should you arrive late to your appointment.
When you book an appointment with me that time is set aside for you - and ONLY you. I never double book and I try to always be ready for you when you arrive. In return, I ask that you keep your promise to me and show up for your appointment on time.
No Show Policy: Just as your time is precious, I honor that for myself too. The policy is simple, if you do not show up for your scheduled appointment, and you have not notified me at least 12 hours in advance, you will be required to pay the half cost of the treatment as booked.
Cancellation Policy: In the event that you are unable to keep your scheduled appointment with me, please contact me by phone/text at least 12 hours prior to your appointment. If I do not hear from you and you do not keep your appointment, the above policy must, and will be applied.
Note: I truly recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and I will make an exception to the above policies on those occasions
Thank you for your understanding and compliance regarding the above policies.